Cafés and consultations at the University IT and Data Center
Below you can find a selection of the support offers of the University IT and Data Center. You can find further information regarding the different offers, as well as other means of support, in the HRZ-Doku.
Cafés at the HRZ
The cafés at the HRZ are an opportunity for open conversations about different subjects and discussions of problems and questions.
They are primarily addressed to IT administrators but all who are interested are welcome.
The cafés are either online or in hybrid form. All information, dates and the login information for the cafés can be found in the HRZ-Doku (access only via BONNET/VPN).
At the HRZ café decentralised administrators and all who are interested meet once a month at the HRZ. It gives room to all topics concering the services of the University IT and Data Center. All questions and problems of all HRZ services can be addressed. Furthermore, the meetings allow for internal exchange about IT topics and IT problems.
At the confluence café administrators and all who are interested meet once a month for a dialogue about using the tools. Problems and questions can be directly discussed with the confluence experts of the University IT and Data Center. It is also a possiblity to sort out questions to other Atlassian tools in the confluence café.
At the web café administrators and all who are interested meet once a month for a discourse about the subjects of plone and website design. The web café is the combination of the previously separated plone café and the content café. The focus changes monthly between more technically oriented topics concerning our CMS system plone and more general topics for website editors.
At the ticket café administrators and all who are interested meet once every three months for a dialogue about the use of the ticket system. The meetings of the ticket café take place online.
Consultations at the HRZ
During consultation hours, the experts of the HRZ are available for questions and advice. The consultations take place online and all information and dates for the support offers as well as the login data for the consultations can be found in the HRZ Doku (access only via BONNET/VPN).
All users of the Zoom X campus license are invited to describe their questions and problems in the regular online consultation.
The Atlassian team offers an open weekly video consultation. Confluence users can discuss questions concerning the structure, layout, macros, functionalities, templates and more.
Apart from the consultations the HRZ offers an hour long short-training, in which an overview over the main functions of Confluence is given to immediately start using Confluence after the training.
In the confluence consultation you can also get support and assistance for the use of other Atlassian tools, as long as the format allows.
Apart from the Plone café, you can use the regular video consultations to discuss editorial ideas and questions regarding contents, structure, templates, layout and more for your Plone appearance.